LastPuff Support
We're here to help you on your quit-smoking journey. Find answers fast or reach our team directly.
Frequently Asked Questions
📅 How do I reset my quit date?
Go to Profile → Settings → Quit Date, tap 'Edit', pick a new date and confirm. Your streak will recalculate automatically.
🔔 Why aren't my notifications arriving?
Check Settings → Notifications on your device and make sure LastPuff has permission. Also verify your motivation reminder schedule inside the app under Profile → Reminders.
💳 How do I restore a purchase / subscription?
Open LastPuff → Profile → Subscription → 'Restore Purchases'. Use the same Apple ID you used to buy the plan. Contact us if it still doesn't appear.
💰 How is my money saved calculated?
LastPuff multiplies your daily cigarette count by your price-per-pack, tracking from your quit date. You can update cigarettes/day and pack price in Profile → Settings → Habits.
☁️ Can I sync data across devices?
Yes — make sure you're signed in with iCloud on all devices and that iCloud Drive is enabled for LastPuff in iOS Settings → [Your Name] → iCloud.
🗑️ How do I delete my account and data?
Go to Profile → Settings → scroll to 'Delete Account'. This permanently removes all your data from our servers. You can also email us at support@syedhaider.dev.
🔥 My streak was reset by mistake — can it be restored?
Streaks reflect your actual quit date. If you edited the date accidentally, reset it in Profile → Settings → Quit Date. We don't manually override streaks.
❌ How do I cancel my LastPuff subscription?
Subscriptions are managed by Apple. Go to iOS Settings → [Your Name] → Subscriptions → LastPuff → Cancel. You keep access until the period ends.